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Cookie Policy

Last updated: January 2, 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website or use our mobile application. They help us provide you with a better experience by remembering your preferences, understanding how you use our services, and improving our platform's functionality.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

Note: These cookies cannot be disabled as they are essential for the website to function.

2.2 Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and login information.

2.4 Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our advertising campaigns. They may be set by us or our advertising partners.

3. Specific Cookies We Use

Cookie NamePurposeDurationType
alow_sessionMaintains user sessionSessionEssential
alow_preferencesStores user preferences1 yearFunctional
_gaGoogle Analytics tracking2 yearsPerformance
_fbpFacebook Pixel tracking3 monthsAdvertising

4. Third-Party Services

We use various third-party services that may set their own cookies. These include:

Analytics

  • • Google Analytics
  • • Hotjar

Advertising

  • • Facebook Pixel
  • • Google Ads

Support

  • • Intercom
  • • Zendesk

Payment

  • • Stripe
  • • PayPal

5. Managing Your Cookie Preferences

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set preferences for specific websites

5.2 Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Cookies

Firefox

Options → Privacy & Security → Cookies

Safari

Preferences → Privacy → Cookies

Edge

Settings → Privacy → Cookies

6. Advertising Opt-Out

You can opt out of personalized advertising from major advertising networks:

7. Impact of Disabling Cookies

Please note that disabling cookies may affect your experience on our platform:

  • Some features may not work properly
  • You may need to re-enter information repeatedly
  • Personalized content and recommendations may not be available
  • We may not be able to remember your preferences

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

privacy@alow.com
0538099771

Mad Linda Asmah and Mad Felicia Asmah Residence

Nahinso, Kumasi, Ghana