Privacy & Security

Privacy Policy

Your privacy is our priority. Learn how we protect your information and maintain transparency in our data practices.

Introduction

At Alow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our all-in-one platform and services.

By using Alow's services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

  • • Name, email address, and phone number
  • • Payment information and billing details
  • • Profile information and preferences
  • • Communication history with our support team

Usage Information

  • • Service usage patterns and preferences
  • • Device information and browser type
  • • IP address and location data
  • • Cookies and similar tracking technologies
How We Use Your Information

We use the information we collect to:

  • • Provide and maintain our services
  • • Process transactions and payments
  • • Send you important updates and notifications
  • • Improve our services and user experience
  • • Provide customer support and respond to inquiries
  • • Ensure security and prevent fraud
  • • Comply with legal obligations
Data Security

We implement industry-standard security measures to protect your personal information:

  • • SSL encryption for all data transmission
  • • Secure data storage with access controls
  • • Regular security audits and updates
  • • Employee training on data protection
  • • Incident response procedures
Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • • With your explicit consent
  • • To comply with legal requirements
  • • To protect our rights and safety
  • • With trusted service providers who assist in our operations
  • • In connection with a business transfer or merger
Your Rights and Choices

You have the following rights regarding your personal information:

  • • Access and review your personal information
  • • Update or correct inaccurate information
  • • Request deletion of your personal information
  • • Opt-out of marketing communications
  • • Control cookie preferences
  • • Request data portability
Contact Us
If you have any questions about this Privacy Policy, please contact us.

Email

privacy@alow.com

Address

Alow Platform
Accra, Ghana

Last updated: 7/22/2025